Self-service Retail Stores

Concept

We are pioneers in implementing self-service models in the Czech market. We design and implement the entire system for operating a self-service store in two versions – either just a technical solution (HW+SW) for autonomous operation without staff, or a full concept that includes not only technology but also the complete design of the new store. Fast implementation allows for a quick switch to 24/7 mode, benefiting from extended sales hours and savings on operational costs. Several dozen projects have already been built on this concept in the Czech Republic.

 

Technology

The technological ecosystem specially developed for the Czech market consists of a central information system for managing the self-service store, a mobile app for customers, bank identity, an advanced camera system with AI support connected to a remote monitoring center, self-service checkouts, and an authorized access control system, including necessary analytical data and statistics.

 

Customer app

The StoreUP mobile application has a multifunctional use. From the customer’s perspective, it is primarily used for shopping in selected retail stores, but also provides information about the customer’s shopping history, etc. For the operator/retailer, it is indispensable for processing the data obtained on customer purchasing behavior in a differentiated manner. Thanks to the unique and personalized registration of shoppers, it offers many opportunities in the area of direct marketing. The application is a simple and reliable verification tool for both Czechs and foreigners.

 

 

 

Services

Our services cover the entire lifecycle of a self-service store – from designing a new solution at the beginning of the implementation, project management during implementation, to long-term monitoring, technical maintenance, system development, and ensuring the security of the autonomous solution (for both customers and operators). We also offer additional services such as data analytics, evaluation of customer opinions and preferences, and developing strategies for digital remarketing.

 

Complex Futureshop

The Futureshop 247 project (www.futureshop247.cz) was created through the collaboration of two partner companies, Knowinstore and Moris Design, enabling customers to build the retail of the future from A to Z. Whether you have an existing store and want to transition it to 24/7 operation, or you want to use a modular mobile solution, we design and deliver a complete system that is not only fully functional for autonomous operation without staff but is also practical and visually appealing in terms of the store’s interior and exterior design.