Super zoo, the largest Pet Food chain in Central Europe, decided to be the first company in its segment to use this innovative sales model after the positive feedback from the 24/7 stores in the COOP network.

For the pilot operation, the company chose the store in Týn nad Vltavou, which was not economically very efficient and the company was faced with the decision whether to close it or, on the contrary, to take certain measures to revive it. Here, Knowinstore and its partner Moris Design implemented an autonomous shop system which, in this case, enabled the operator to significantly reduce operating costs for staff while maintaining the contractual opening hours that had to be maintained. Thanks to the positive experience and the effects achieved (increase in sales while reducing costs), the Super Zoo 24/7 network is continuously developing – at the moment there are already 5 similar unmanned stores operating in this model.